Privacy Policy

Provail Restoration of Bloomfield (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you contact us or visit provailrestoration.com, how we use it, and the choices you have.

Information we collect

• Contact information you give us — name, phone number, email, property address, and a description of the loss — when you call, email, or submit a form.
• Insurance claim information — carrier, policy number, claim number, and adjuster contact details — when we work a claim on your behalf.
• Site analytics — standard server logs (IP address, browser type, referring page, pages viewed, timestamps) collected automatically when you visit the site.

How we use information

• To dispatch crews and coordinate restoration work on your property.
• To bill your insurance carrier or invoice you directly.
• To respond to inquiries, schedule estimates, and follow up on work we’ve completed.
• To improve the website and understand which pages visitors find useful.
• To comply with legal obligations, including Michigan contractor licensing and tax reporting.

Sharing

We do not sell your personal information. We share information only with: your insurance carrier and adjuster when working a claim, licensed subcontractors who perform specialty repairs under our supervision, payment processors, and authorities when required by law.

Cookies and analytics

We use a small number of cookies and first-party analytics to measure site performance. You can disable cookies in your browser settings; the site will still function.

Data retention

We retain project records for as long as needed to complete the work, satisfy insurance and tax record-keeping obligations, and resolve any disputes. Site analytics are retained for up to 26 months.

Your choices

You may request a copy of the information we hold about you, ask us to correct inaccuracies, or request deletion where we are not legally required to keep it. Email info@provailrestoration.com or call (248) 531-8404.

Children

The site and our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page reflects the most recent version.

Contact

Provail Restoration of Bloomfield, 4060 W Maple Rd, Bloomfield Township, MI 48301. info@provailrestoration.com · (248) 531-8404.